Frequently Asked Questions
Reliable Answers to Our Most Common Questions
Our company is committed to your complete satisfaction, which is why we strive to offer the most consistent, reliable, and affordable housecleaning services around. Our team of experienced professionals has taken the time to answer some of our most frequently asked questions for your convenience.
What should I expect on my first appointment?
On your first appointment, our team will conduct a thorough cleaning based on your specific needs and preferences. We’ll walk through your space to understand your priorities and ensure everything meets your expectations.
What all is included in your service?
Our services include comprehensive cleaning of all designated areas, from dusting and vacuuming to sanitizing surfaces. We offer both standard and specialized services, which can be customized to suit your needs.
Do you furnish the cleaning supplies?
Yes, we provide all the necessary cleaning supplies and equipment. We use high-quality, eco-friendly products to ensure a safe and effective clean.
Are you insured?
Yes, we are fully insured, giving you peace of mind knowing that your property is protected while we work.
How will our relationship work?
We prioritize clear communication and flexibility. We’ll work with you to schedule regular cleanings, adjust services as needed, and ensure that our team meets your expectations every time.
Do I need to be home for every cleaning service?
No, you don’t need to be home. Many clients provide us with access details, and we’ll securely manage entry to your property. If you prefer to be home, that’s perfectly fine too.
What time does your team arrive?
Our team will arrive at the scheduled time. We’ll work with you to set an appointment that fits your schedule and keep you informed if there are any changes.
What if something’s damaged during a service?
In the unlikely event that something is damaged, we’ll notify you immediately and work with you to resolve the issue. We’re fully insured to cover any damages.
Ask Your Question
We look forward to helping you create and maintain a clean, healthy environment that’s as enjoyable as it is functional.